Troubleshooting Guide For Freezing, Lagging, FPS and Crashing Issues

🢂 Are you finding that your Palia gaming experience isn't as smooth as you'd like it to be? Freezing, Crashing, or low frame rates can be frustrating, but there are steps you can take to optimize your system for better performance. In this troubleshooting guide, we'll walk you through various techniques to enhance your Palia gaming experience.

 
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  1. Switch Graphics API in Palia: Palia provides two graphics APIs, DX12 and DX11. Changing between these options can influence how the game utilizes your hardware, affecting performance. To find the most suitable API for your system, follow these steps:

  • Access the In-Game Graphics Settings:

    • Click on the cogwheel icon to open the Options menu.

    • Navigate to Settings.

    • Choose Graphic Settings.

    • Click on Advanced.

  • Select Your Preferred DirectX Version:

    • Within the Advanced settings, locate the DirectX version option.

    • Click on it to reveal a dropdown menu.

    • Choose your preferred API, either DX12 or DX11, based on your system's performance and compatibility.

📑 By following these steps, you can easily switch between DX12 and DX11 in Palia to optimize your gaming experience. If you encounter crashing issues before startup, refer to our dedicated guide on manually enabling DX11 mode during startup for further assistance. “How to Enable DX11 Mode in Palia (Manually)
 
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  1. Antivirus Settings: Check if there are any settings related to game mode or performance optimization that might be affecting Palia. You can also try adding Palia to the list of trusted applications or temporarily disabling Antivirus to see if it resolves the stuttering issue. One such example is adding Palia to Windows Security.

  2. Perform a Clean GPU Install/Factory Reset: A Clean GPU Installation or Factory Reset ensures that the GPU driver is free from any remnants of previous installations, custom settings, or potential conflicts.

  3.  Update Graphics Drivers Using: Outdated or incompatible graphics drivers can lead to performance problems. Visit the website of your GPU manufacturer and ensure you have the latest graphics drivers installed. (NVIDIA, AMD, INTEL ARC and Intel APU’s)

  4. Update Direct X: Keeping DirectX up to date is crucial for a smooth Palia gaming experience; updating DirectX is about ensuring Palia runs smoothly, looks its best, and remains stable during your gaming sessions. It's a fundamental step in resolving freezing, lagging, and crashing problems and enjoying Palia to the fullest.

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Changing Power Settings to Ultimate or High performance:
  • Open Power Options:

    • Press the Windows key on your keyboard.

    • Type "Power Options" and press Enter.

  • Select a Power Plan:

    • In the Power Options window, you'll see a list of available power plans. By default, it may be set to "Balanced" or another plan.

  • Choose "High Performance":

    • Click on the drop-down arrow next to the power plan you want to change (e.g., "Balanced").

    • Select whether “Ultimate Performance” or "High Performance" from the list.

  • Apply the Changes:

    • After selecting "High Performance," the settings will be applied immediately.

✔️ That's it! Your Windows Power Plan is now set to "High Performance," which ensures that your GPU and other hardware components operate at their maximum potential while gaming. This can improve gaming performance by providing more power to your graphics card and CPU.

 
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  1. Enable Game Mode (Windows Settings):

  • Open Windows Settings:

    • Press the Windows key on your keyboard or click the Start button in the bottom-left corner of your screen.

    • Click on the gear icon (Settings) in the Start Menu. This will open the Windows Settings app.

  • Access Gaming Settings:

    • In the Windows Settings window, click on the "Gaming" option. It looks like a game controller and is usually located towards the bottom of the settings list.

  • Enable Game Mode:

    • In the Gaming settings, you will see a sidebar on the left. Click on "Game Mode" to access the Game Mode settings.

  • Toggle Game Mode On:

    • On the Game Mode settings page, you'll find a toggle switch under "Game Mode." Turn this switch ON to enable Game Mode.

📝 Note: Once Game Mode is enabled, it will help optimize system resources during gameplay, potentially improving gaming performance by allocating more CPU and GPU power to the game you're playing. You can now exit the Windows Settings app, and Game Mode will remain active until you turn it off again.

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  1. Enable Hardware Accelerated GPU Scheduling (Windows Graphic Settings):

  • Open Windows Settings:

    • Press the Windows key on your keyboard or click the Start button in the bottom-left corner of your screen.

    • Click on the gear icon (Settings) in the Start Menu. This will open the Windows Settings app.

  • Access System Settings:

    • In the Windows Settings window, click on the "System" option. It looks like a computer monitor and is typically located towards the top of the settings list.

  • Go to Display Settings:

    • In the System settings, click on "Display" from the sidebar on the left.

  • Access Graphics Settings:

    • Scroll down the Display settings until you find "Graphics settings" under the "Multiple displays" section. Click on it.

  • Enable Hardware Accelerated GPU Scheduling:

    • In the Graphics settings, you'll see an option called "Hardware-accelerated GPU scheduling" under the "Graphics performance preference" section.

    • Toggle the switch to turn it ON. You may need to restart your computer for the changes to take effect.

📝 Note: Enabling Hardware Accelerated GPU Scheduling can enhance GPU performance by allowing your graphics card to manage its memory more efficiently. This setting can lead to improved gaming and graphics performance, especially in graphics-intensive applications like games and 3D rendering software.

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  1. Adjust Graphics Performance Preferences:

  • Open Windows Settings:

    • Press the Windows key on your keyboard or click the Start button in the bottom-left corner of your screen.

    • Click on the gear icon (Settings) in the Start Menu. This will open the Windows Settings app.

  • Access System Settings:

    • In the Windows Settings window, click on the "System" option. It looks like a computer monitor and is typically located towards the top of the settings list.

  • Go to Display Settings:

    • In the System settings, click on "Display" from the sidebar on the left.

  • Access Graphics Settings:

    • Scroll down the Display settings until you find "Graphics settings" under the "Multiple displays" section. Click on it.

  • Choose an App to Set Preferences For:

    • In the Graphics settings, you'll find an option to "Choose an app to set preference." Click on it.

  • Add Palia:

    • Click the "Browse" button to locate and add the Palia executable (usually "Palia.exe") from your computer.

    • Once added, click on "Options" for Palia.

  • Set Graphics Preference:

    • In the Graphics Specifications window for Palia, you'll see a drop-down menu under "Graphics performance preference." Choose "High performance" from the options.

  • Save Changes:

    • Click the "Save" button to save your changes and exit the Graphics Specifications window.

📑 By setting Palia to "High performance" in the graphics performance preferences, you are prioritizing GPU resources for the game which can result in improved graphics performance and smoother gameplay.

  1. If using AMD GPU and CPU enable AMD SAM (Smart Access Memory): If you're using a compatible AMD GPU and CPU, enabling Smart Access Memory (SAM) in your system's BIOS settings can notably enhance graphics performance in Palia.

    If using NVIDIA GPU enable Nvidia ReBar: Resizable BAR (ReBAR) is a technology that reduces latency and data transfer bottlenecks between your CPU and GPU, leading to a more responsive system.

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  2. Enable Dual Memory Channel: Ensure your RAM sticks are correctly installed in the motherboard's designated slots to activate dual memory channel mode as shown on the screenshot where the correct slot for the memory will be. This step can significantly improve memory performance and overall system responsiveness.

  3. Restart your PC: Restarting your PC after completing a troubleshooting step is a critical final action to ensure that the applied solutions take effect and to confirm that any changes made during the process are properly integrated into your system. This essential step allows your computer to refresh and reconfigure its settings.

 

💡 Why do I need to add Palia in the exception list of Antivirus software ?

Adding Palia to the exception list of your antivirus can also help resolve FPS (frames per second) drops and freezing issues. This is because antivirus software, while important for security, can sometimes consume system resources when actively scanning files and processes.

When Palia is running, it requires sufficient CPU and GPU resources to render graphics and process game logic. If the antivirus starts scanning Palia's files or processes in the background, it can lead to performance problems, including FPS drops and game freezing.

By excluding Palia from antivirus scans, you allow the game to utilize your system's resources more effectively, which can result in smoother gameplay with fewer performance hiccups. However, always ensure that you're adding trusted software to the exception list to maintain the security of your system.

⚠️ Using Clean Boot as a Diagnostic tool to determine Palia Crashes and Issues

A Clean Boot in Windows is a powerful diagnostic tool that can aid in identifying and troubleshooting various issues, including crashes in Palia, an intricate online world teeming with adventure, occasionally encounters technical hiccups that may disrupt your gaming experience.

These hiccups can manifest as unexplained crashes, game freezes, or performance problems. You can perform a clean boot by following How to perform a clean boot in Windows the page will help you step by step how to clean boot your computer and also check what's causing the problem after you do a clean boot.

What is Clean Boot ? In a Clean Boot, Windows starts with only essential system services and drivers. It effectively disables non-essential startup items and third-party services. This minimal setup ensures that your system runs with the least potential for conflicts.

✅ Performing a Clean Boot helps you diagnose crashes in Palia more effectively. By eliminating potential sources of conflict, you can enhance your gaming experience, ensuring a smoother and uninterrupted adventure in this captivating online world. If issues persist, you can then focus your troubleshooting efforts on specific areas, leading to quicker resolutions and a more enjoyable Palia experience.

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