Troubleshooting Network/Connection Issues

• Restart Networking Devices: Turn off and on your modem and router to refresh your network connection. Wait for 30 seconds before powering them back up. Once connected you may check your Ping in Palia for any issues. This simple step can resolve many connection issues.
• Wired or Wireless Connection: Consider using a wired connection, which tends to be more stable than wireless. Connect directly to your router using an Ethernet cable if possible.
• Check Network Connection: Ensure your internet is working by accessing various websites in your browser. Confirm you have an active internet connection before diving into Palia.

• Change DNS to Improve Connection: Consider changing your DNS server to enhance your connection. You can choose from popular options like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). For a more Comprehensive Guide follow the Windows Change TCP/IP settings article. To change DNS settings, follow these steps:
  
  

Windows 11

1. Right-click on your network icon in the taskbar (bottom right corner of your screen).

2. Select “Network and Internet Settings.

3. Click on "Advanced network settings"

4. Click on “More adaption options”

5. Right-click on your active network connection and choose "Properties."

6. Select "Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6)" and click "Properties."

7. Choose "Use the following DNS server addresses" and enter your preferred DNS server (e.g., Google DNS or Cloudflare DNS).

8. Click "OK" to save your changes.

Windows 10

• Update Network Drivers: Outdated or incompatible network drivers can cause connection problems. Visit your network adapter manufacturer's website and download the latest drivers for your specific model.
  
  
• Reset Network Settings: Resolve configuration issues by resetting your network settings. Open Command Prompt (Windows) and enter the following commands one by one.
  -  ipconfig /release
  -  ipconfig /renew
  -  ipconfig /flushdns
  
  
• Check Firewall and Antivirus Settings: Firewalls and Antivirus software can block game connections. Temporarily disable them and check if Palia connects. If it does, create exceptions or add Palia to your security software's allowed list.
• Enable/Disable VPN: VPNs (Virtual Private Networks) are known to have a significant impact on network connectivity in online games. They can either improve your connection by providing a more direct route to game servers or cause issues by adding unnecessary complexity to your network path.
  ⚠️ If you use a VPN regularly, consider temporarily disabling it to see if it resolves your network issues in Palia. On the other hand, if you're not using a VPN, enabling one may sometimes improve your connection stability, especially if you're dealing with routing problems to the game servers. Test your connection with and without a VPN to determine if it's affecting your Palia experience.
  

• Contact Internet Service Provider (ISP): If you've tried everything and still face network issues, get in touch with your ISP. They can check for known problems or provide further assistance.