Troubleshooting Network/Connection Issues

🢂 In the online world of Palia, seamless connectivity is key to your gaming experience. However, we understand that network and connection issues can occasionally disrupt your adventures. This guide is your compass to navigate through these challenges. The following troubleshooting steps are aimed at resolving the most common issues whether you're encountering lag, connectivity hiccups, or other network-related concerns, we've got you covered with a set of tried-and-tested solutions to ensure you stay connected and fully immersed in the world of Palia.

ipv4-change-dns-settings (1).jpg

  1. Change DNS to Improve Connection: Consider changing your DNS server to enhance your connection. You can choose from popular options like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). For a more Comprehensive Guide follow windows Change TCP/IP settings article. To change DNS settings, follow these steps:

Windows 11
  • Right-click on your network icon in the taskbar (bottom right corner of your screen).

  • Select “Network and Internet Settings.

  • Click on "Advanced network settings"

  • Click on “More adaption options”

  • Right-click on your active network connection and choose "Properties."

  • Select "Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6)" and click "Properties."

  • Choose "Use the following DNS server addresses" and enter your preferred DNS server (e.g., Google DNS or Cloudflare DNS).

  • Click "OK" to save your changes.

Windows 10
  • Right-click on your network icon in the taskbar (bottom right corner of your screen).

  • Select "Open Network & Internet settings."

  • Click on "Change adapter options."

  • Right-click on your active network connection and choose "Properties."

  • Select "Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6)" and click "Properties."

  • Choose "Use the following DNS server addresses" and enter your preferred DNS server (e.g., Google DNS or Cloudflare DNS).

  • Click "OK" to save your changes.

 
  1. Update Network Drivers: Outdated or incompatible network drivers can cause connection problems. Visit your network adapter manufacturer's website and download the latest drivers for your specific model.

  2. Reset Network Settings: Resolve configuration issues by resetting your network settings. Open Command Prompt (Windows) and enter the following commands one by one:

  • ipconfig /release

  • ipconfig /renew

  • ipconfig /flushdns

  1. Check Firewall and Antivirus Settings: Firewalls and Antivirus software can block game connections. Temporarily disable them and check if Palia connects. If it does, create exceptions or add Palia to your security software's allowed list.

  2. Enable/Disable VPN: VPNs (Virtual Private Networks) are known to have a significant impact on network connectivity in online games. They can either improve your connection by providing a more direct route to game servers or cause issues by adding unnecessary complexity to your network path.

    ⚠️ If you use a VPN regularly, consider temporarily disabling it to see if it resolves your network issues in Palia. On the other hand, if you're not using a VPN, enabling one may sometimes improve your connection stability, especially if you're dealing with routing problems to the game servers. Test your connection with and without a VPN to determine if it's affecting your Palia experience.

  3. Restart Networking Devices: Turn off and on your modem and router to refresh your network connection. Wait for 30 seconds before powering them back up. Once connected you may check your Ping in Palia for any issues. This simple step can resolve many connection issues.

  4. Wired or Wireless Connection: Consider using a wired connection, which tends to be more stable than wireless. Connect directly to your router using an Ethernet cable if possible.

  5. Check Network Connection: Ensure your internet is working by accessing various websites in your browser. Confirm you have an active internet connection before diving into Palia.

  6. Contact Internet Service Provider (ISP): If you've tried everything and still face network issues, get in touch with your ISP. They can check for known problems or provide further assistance.

Note: These troubleshooting steps are designed to help you diagnose and resolve network connection issues in Palia. A stable and reliable internet connection is crucial for an enjoyable gaming experience. If you encounter any problems during these steps or if the issue persists, don't hesitate to reach out to Palia's official support channels or your Internet Service Provider (ISP) for further assistance. Additionally, keep in mind that network configurations and issues can vary on system setup.

Was this article helpful?
1 out of 7 found this helpful