[Nintendo Switch] Troubleshooting Network/Connection Issues in Palia

Encountering network connection issues in Palia on your Nintendo Switch? Follow these comprehensive steps to address and resolve common connectivity problems.

1. Power Off and Turn On Your Switch:

A complete power cycle of the Nintendo Switch can refresh network settings and resolve temporary connectivity issues. Power off the console, wait a few seconds, and then turn it back on.

  • Press and hold the power button for at least 15 seconds.

  • Select Power Options, then Power Off.

  • Press the power button again to turn it back on after the screen goes dark.

2. Install the Game on Internal Storage:

Storing Palia on the internal storage instead of an SD card can improve loading times and overall game performance. Internal storage ensures faster data access, reducing potential network-related delays.

  • To begin, uninstall Palia:

  1. Locate Palia on your Nintendo Switch Home Screen.

  2. Press the + button on the right Joy-Con to access the Settings menu.

  3. Choose Manage Software from the menu on the left.

  4. Opt for Delete Software.

  5. Confirm the deletion by selecting Delete again when prompted.

  • Next, install Palia to the Internal Storage:

  1. Power Off your Nintendo Switch.

  2. Remove the SD Card.

  3. Power On your Nintendo Switch.

  4. Access the eShop from the Home screen.

  5. Select the Profile from which Palia was initially purchased.

  6. Choose the Profile located in the upper right corner of the eShop screen.

  7. Opt for Redownload from the menu on the left.

  8. Re-insert the SD card once Palia has finished installing.


✅Ensure sufficient free space on internal storage. This step is particularly effective for reducing latency during gameplay.

3. Check Your Network Status/Speed:

Begin by assessing your network status and speed. Ensure that your internet connection is stable and meets the recommended speed requirements for Palia.

  • Select System Setting from the Home Screen of your Nintendo Switch.

  • Scroll down and select Internet.

  • Select Test Connection on the right pane to run the speed test. Connection test successful message will appear after the test is completed and the speed results should be found at the bottom of the screen.



4. Try a Wired Connection:

Switching to a wired connection can enhance network stability and reduce latency. Connect your Nintendo Switch directly to the router using an Ethernet cable for optimal performance.

5. Restart Your Router:

A simple router restart can resolve network congestion and improve connection stability. Power off your router, wait a few seconds, and then turn it back on.

  • Power off your Switch.

  • Disconnect your Modem and Router from the power source.

  • Keep your Modem and Router unplugged for at least one minute.

  • Reconnect your Modem and Router to the power source.

  • Wait until the lights illuminate again.

  • Turn on your Switch.

  • Reestablish the connection of your device to the Internet/Wi-Fi.

  • Verify your connection by playing Palia or visiting a eShop you haven't accessed recently.

6. Disconnect Other Devices:

To allocate more bandwidth to your Nintendo Switch, disconnect other devices from the network temporarily. This can reduce network congestion and enhance connection performance.

7. Ensure Wireless Security Compatibility:

Check that your wireless security settings are compatible with the Nintendo Switch. Ensure that security protocols are configured appropriately to avoid connection issues.

8. Use the Best WiFi Frequency:

Optimize your WiFi frequency settings. Switch to less crowded WiFi channels or use the 5GHz band for faster and more stable connections. Below is a list of Compatible Wireless Modes and Wireless Security Types.

System Wireless frequencies Wireless modes Wireless security modes
Nintendo Switch/Nintendo Switch Lite 2.4 GHz, and 5 Ghz 802.11b, 802.11g, 802.11n, 802.11ac



9. Place Nintendo Switch in Router's DMZ:

Placing the Nintendo Switch in the router's DMZ (Demilitarized Zone) can help eliminate potential firewall-related restrictions, improving connectivity.


✅DMZ can resolve certain connectivity issues by allowing unrestricted access to the Switch.

10. Adjust MTU Settings:

Modifying Maximum Transmission Unit (MTU) settings can enhance data packet transmission. Experiment with adjusting MTU settings to find the optimal configuration for your network.

  • Navigate to System Settings.

  • Select Internet and then Internet Settings.

  • Pick the presently active network.

  • Opt for Change Settings and focus on the MTU option.

  • Adjust the number within the range of 1400-1500.


✅Experiment with different MTU values to find the optimal setting for your network.

11. Enable Port Forwarding:

Port forwarding allows Palia data to flow more efficiently through the network. Configure your router to forward specific ports for Nintendo Switch to improve connectivity.

12. Use Google or Cloudflare DNS:

Switching to Google Public DNS can improve DNS resolution and enhance network performance. Update your DNS settings on the Nintendo Switch to use to Google (, or Cloudflare server (, to test for a resolutions.


✅This step can enhance DNS performance, reducing latency during online play.

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