Patch Known Issues

Here on this page, we've accumulated everything the team is currently aware of and working on, together with the Bulletin Board links where you can cast votes on any issues you are currently encountering!

Disclaimer: Please note this is not a comprehensive list of all known issues.

 

Emerging Known Issues from Patch 0.179

Issue Notes from the team
[PC Only] The buttons for the Worktable and Campfire may appear off-center. The team is already aware of this. Please stay tuned!
When purchasing the ammo pouch, the message that shows you’ve unlocked it may appear repeatedly. This can be resolved by restarting the game.
The idle effect for the Hi-tech Conjuror outfit has been temporarily modified as a workaround due to a bug. This will be fixed in the future.
Players will frequently get stuck while cooking (especially at the Oven).

 

 

Our devs are hard at work clearing out these bugs.

[Switch Only] Players may sometimes freeze and/or crash while near Tamala’s House in Bahari Bay.
Planted Trees may appear on different housing plots after they have grown.
Players may occasionally be unable to connect to the game, with the message, “Unable to connect. Beacon client failed to connect.”

 

Emerging Known Issues from Patch 0.178

Issue Notes from the team

Cosmetics in the Premium Store, in languages other than English, may not have their names displayed.

They should be displayed in your wardrobe when purchased.

There are issues where your game may suddenly stop accepting your input. At this point, the game will need to be restarted.

If you see this issue, please submit a support ticket with your closest memory of your sequence of actions before you froze.

Achievement progress is not correctly persisting when accessing the same account on different machines, such as from PC to PC, or PC to Switch.

Rest assured: Your Achievements are still there, even if you can’t see them on a specific system.

Players may see an error code “409” when adding friends to their friends list.

This is due to players having more than 200 friends or pending friends. We’re working on adjusting this error to be more communicative.

Quality and SpeedGro Fertilizer do not boost garden crops, sometimes.

It’s a little inconsistent when this appears, so make sure you’re submitting tickets if this happens to you!

Face covers (such as masks) will continue to appear on your character when trying on other outfits.

Our devs are hard at work clearing out these bugs.

Missing input icons (or some wonky formatting) when navigating menus on a controller on PC

Our devs are aware that there can be some missing input icons (or some wonky formatting) when navigating menus on a controller on PC. Our devs are hard at work clearing out these bugs.

Keybindings were reset after the patch update (0.178)

 

This is intended and is not an actual issue or a bug. You'll need to redo any custom keybinds you may have had if you play on PC. 

Do note though that some combinations of bindings may result in issues. If you see these, please don't hesitate to contact our Player Support.

 

Bulletin Board

Known issues where you can vote for those you are experiencing too. Please feel free to click the link to redirect you to the post itself.

Issue Notes from the team
Stuck on the "Waiting to validate the transaction" screen with chapaa

The team is already aware of this and is currently investigating. In the meantime, you can try the following workaround:

Try re-opening your store or going back to the main game and re-opening the store once more
You can also try and re-launch your game

[Proof of Magic] Air vents not working properly after updating to Patch 0.179 The team is already aware of this. In the meantime, we advise keeping the game up to date.
Game freezes when talking to NPCs visiting the housing plot
Unable to complete "Scholar of the Flames" Steam achievement
White Screen While Playing Palia 0.179 The team is already investigating this issue. If you are experiencing this and wish for us to investigate further, kindly send in a bug report by clicking on this link.
Fully grown Birch trees appear to have dirt mounds

 

The team is already aware of this issue and is working to resolve it. In the meantime, we advise keeping the game up to date.

Star Quality Flowbug or Cloudminnow had gone missing after updating to Patch 0.179
Tamala has no dialogue for the Search and Seizure quest
Befriending the Blacksmith quest is stuck at (3/4) - Reach friendship level 4 with Sifuu
Prove Your Devotion quest had reset (0/5)

Workaround:
• Please make sure the seeds are fully grown as the quest will only consider fully mature trees
• Try to plant all 5 seeds at the same time

If none of the above steps work, kindly submit a ticket to our Support, here.

[Air Temple] Progress for Proof of Magic had reset (0/4) Please do not worry as your progress was not completely reset. To jumpstart your progress, kindly talk again to the NPC that provided you with the quest. Doing this will automatically get you back to where you left off pre-Patch 0.179. Once the progress updates, you should be able to see quest markers, follow the markers, collect the needed items, and turn them over to the respective NPC to finally complete the quest.
[Air Temple] Progress for Special Donations had reset (0/7)

Please do not worry as your progress was not completely reset. To jumpstart your progress, kindly talk again to the NPC that provided you with the quest. Doing this will automatically get you back to where you left off pre-Patch 0.179. Once the progress updates, you should be able to see quest markers, follow the markers, collect the needed items, and turn them over to the respective NPC to finally complete the quest.

If you previously found treasures before updating to the latest patch, you will find these items in your quest inventory as treasure chests.

Water Temple crashing issues There are currently no workarounds with this issue, however, the team is already aware of this and is working towards a fix. Thank you!
Outfit is darker if it's worn comparing to the premium store preview
The team is already aware of this issue and will make adjustments in the future, In the meantime, for a more accurate preview of the outfit's color, you can view it in your wardrobe instead!
Crown from Flower Power outfit floats or separates from the character's head when moving The team is already aware of this issue and will have this fix in the future. In the meantime, we advise to keep the game up to date.
Receiving Microsoft Visual C++ Runtime Error after updating to Patch 0.179 Resolution: You can resolve it with a quick separate download from Microsoft. Here's what you need to do:
1. Download the fix directly from Microsoft by clicking this link: Microsoft Visual C++ Redistributable.
2. If you prefer more options or need additional information, you can visit the general page here: Microsoft Visual C++ Redistributable Options.
Character is able to stand over flowers The team is already aware of this issue and will have this fix in the future.
Twitch Drop Wave 3 - Cannot equip a redeemed Sandy Palcat Glasses
We're currently working on a quick fix for this!
Twitch Drops Wave 3 - Getting Sandy Palcat Pal Mat instead of Sandy Palcat Pattern Rug The team is already aware of this issue. With this said, a Pattern Rug will be given to everyone as a login reward from April 16, 10:30AM PST until April 23, 10:30AM PST.
Crashing/Freezing/Lag Issue at Tamala's House
The team is already aware of this. In the meantime, to prevent encountering freezing, lagging, or crashing issues near Tamala's house, we advise players to refrain from opening the Friends list or other UI elements such as the inventory or quest log when in the vicinity of Tamala's house.
Paltech Radio and Paltech Wall Lamp are not obtainable recipes in the worktable
Kindly try re-crafting a few Paltech items to see if the inspiration would pop up for the new recipes.
Second ladder leading to Flow Fragment is bugged
Try to climb on the right side of the ladder and once you reach the top, turn to the right side corner of the ladder to get a grip on the stone platform (this might take a few tries).
[Temple of Roots] Flow Tree Seed rewards not received
The team is already aware of this issue. In the meantime, you can try your luck with the "galdu" statue received from completing all Earth bundles as it can give Flow-infused seeds at random periods.
Players can "freeze" at cooking crafters
Kindly try typing "/unstuck" in the chat room to see if this will unstuck you, but the drawback is that it teleports you away from your cooking station and you'll need to run back to it afterward.
[Switch] Vault bundles not accepting items contributions
Doing a quick relog-in might help with the issue. Some players have also shared that switching to handheld mode might work but there is no guarantee to this.
Trees planted around a plot travels to another housing slot
If you are experiencing this issue please upvote this post or send a bug report by clicking on this link.
Twitch unlinking error in Account Connections
If you are experiencing this issue please upvote this post and reach out to Support for assistance in unlinking your Twitch account by clicking here.
Flowers turn back to seeds if they are placed inside the Storage Make sure to store grown flowers in stacks of 30 pcs. max so that they do not mix with seedling stacks.
Unable to exit build / placement mode
Suggested Workaround: You can exit build/placement mode by clicking on the "Right" [R] scroll wheel on your Switch Joycon. Most players say they have been using [B] button to exit, but that only makes the character jump while in build/placement mode.
[Temple of Roots] Cannot enter password to ancient computer when playing in German version
Suggested Workaround: Try the following passwords while the localization issue is being resolved
  • Keeper of Waves - TSTA
  • Keeper of Flames - TOLL
  • Keeper of Gales - CATO
[Steam Deck] Invisible mining nodes Suggested Workaround: The settings may be set to Low so try to set it to High or Epic and see if it would make a difference with the mining nodes. However, if this workaround doesn't help, please feel free to send a bug report by clicking on this link.
Spring Fever Lights recipe is missing after it's learned through Inspiration
The Spring Fever Lights are categorized as "Small" and "Large" so kindly try to look for them in the crafting table under S and L.
Unable to rebind AZERTY keyboards
If you are experiencing this issue please upvote this post or send a bug report by clicking on this link.
[Eye of the Storm] Can't talk to Zeki: Unable to complete this quest as Zeki is not in the correct island This is a known issue. We're currently working on a fix for this!
Pink Void Issue after updating to patch 0.178 If you're experiencing this issue, kindly send a bug report by clicking on this link.
Locked Outfits in Premium Store is showing as "Owned" If you're experiencing this issue and wish to purchase the outfit/cosmetic marked as "owned", please contact support.
Getting Black Screen While Playing Palia (Patch 0.178.1)

Suggested Workaround

• [If using Steam] Kindly verify if Palia files have been installed correctly by doing "Verify integrity of game files" through the Steam client to ensure no files are corrupted.
• Connect any audio output to your device
• Restart the Palia and try again.
• If the issue persists, try setting the field of view (FOV) in-game to 80 under the Advanced tab of Graphics settings as a workaround.
• Reinstall Palia

If none of the above steps work, please contact support.

Current wallpaper keeps on reverting to old wallpaper If you're experiencing this issue, please send a bug report by clicking this link.

 

 

 

 

 

 

 

 

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