Welcome to Palia on Xbox Series X|S! In this guide, we'll walk you through the process of creating a new account, linking it to your console, and exploring the exclusive rewards that come with account linking.
When you first launch Palia on your Xbox, you'll encounter a few options:
B - Skip
- If you skip linking your Xbox Series X|S to a Palia account, you won't receive account linking rewards, refer-a-friend rewards, or Twitch drop rewards. This will create a local account.
- You will not be able to link your account in the future if you continue without signing up or logging into a Palia account. You will not be able to access your progress or game data anywhere else.
- Progress will only be available on the Xbox Series X|S profile you selected.
A - Link
There are two options when you select the Link option:
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Link an Existing Account:
- If you already have a Palia account with progress, choose this option.
- Enter your email and password to link it to your Xbox.
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Create a New Account:
- You will be redirected to the Palia account creation page.
- If creating an account on the Xbox, press Submit after completing the form to close the browser.
- Alternatively, you can go to accounts.palia.com/sign-up on another device to create your Palia account.
- Once created, use the email and password you used to create the account to link.
- You will be redirected to the Palia account creation page.
Disclaimer: Once you have linked your account, you will not be able to log out from Nintendo Switch, PlayStation 5, Steam, and Xbox Series X|S. To unlink an existing account, please reach out to Player Support.
Linking Rewards
To receive these rewards, you have to link your account at the first prompt. Once you skip through these steps and decide not to link before playing Palia, you cannot link your account again and will miss out on the rewards.
After successfully linking your account, log in and check the News menu for rewards:
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Volt Tool Skins
- Can be equipped through the Collections menu.
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Volt Glider
- A skin for your glider, accessible from the Wardrobe or Jel's shop.
- Glider skins can only be applied once you’ve unlocked the base Glider first. Make sure to progress in the game and complete the quest, “Like a Bird.”
-
Volt Froggy Bucket
- Redeem via the "News" menu when logged in.
Disclaimer: Players who upgraded their account from a local account will not be eligible for the linking rewards. Linking rewards will be granted to those who link their existing account on the first prompt.
Upgrading your Account
If you initially skipped the linking process on your Xbox, your account is currently an unlinked account. This means that you will not be able to utilize our crossplay features, Refer-a-Friend rewards, and won't be able to log in to the Accounts Portal to manage your account.
But if you upgrade your account, you will be able to utilize all the features we have! Follow the steps below:
If you haven't linked an email address to your account yet:
1. Press the ☰ button to open the menu, then select Player Support
2. Scan the QR code using your phone or copy the link on your screen and paste it into your address bar if you're not able to scan the QR code
3. Press Update Required, then enter an email address that's not used in another Palia account. After entering your email, press the hyperlink click here in the message below to continue upgrading your account.
4. Fill in the required information, then press Submit
And you're done! You can now manage your account through the Accounts Portal, and receive Refer-a-Friend rewards
Disclaimer: By accessing, downloading and/or using the Game, Website, or Services (as defined below), you represent that you are (i) at least thirteen (13) years of age or the legal age of majority in your country of residence, and where applicable. For more details about our Terms of Use, please feel free to visit this link for full disclosure.
FAQ
I didn’t link the first time around, can I relink after to get the rewards?
We’re sorry, but unfortunately, you cannot retroactively link, and we cannot grant the rewards without linking. Please make sure you do this before starting your Palia experience on the Xbox Series X|S.
Can I still get the account linking rewards if I don’t link?
No, these are account linking reward exclusives.
Can I get these specific items in different ways?
They might be available in the future, but there are currently no plans for now.
I accidentally skipped the linking process at first and started playing, but now I want to link and play with my existing Palia account. How do I do that?
Currently, there is no option to log out and go back to the linking menu once you have skipped the linking process. Player Support can unlink your device from the account created on your Xbox for you to go back to the linking menu.
Disclaimer: The character you have created on your Xbox and all in-game progress will be lost should you choose to unlink.
I linked the wrong Palia account on my Xbox. How can I link it to the account I want?
Please reach out to Player Support and request that the current account be unlinked. Once unlinked, you will be taken back to the linking menu. No progress will be lost as linked accounts support crossplay.
I skipped the linking process, but now I want to be able to play on PC and get rewards. What do I do?
You will need to upgrade your account to a linked account. Please follow the account upgrade process above!
Disclaimer: The email address you will use to upgrade your account should not be linked to an existing Palia account. Local accounts cannot be linked to an existing Palia account.